When an ad lets you down

Here’s a case where an advertiser did something impressive: they grabbed my attention with a simple white headline on black background. No video, no animation, no strong call to action. Just an intriguing headline and logo. This was in a newsletter from AdAge, so theoretically it was contextually targeted.

But it just clicks through to the MTV homepage:


I was disappointed. I was expecting something cool from MTV ad sales. Maybe they just wanted to re-introduce me to MTV.com and get me experiencing it as a consumer, but I spent about 10 seconds on the site and left, because it didn’t meet my expectations.

As I reflected on what this meant, it reminded me of the importance of context. Nothing in the ad suggested that there was information forthcoming about MTV’s ad opportunities. I inferred that entirely because of the media placement. Even simple copy and headlines can take on new meaning and set new expectations in certain contexts. Which leads me to this: the importance of synchronicity between media and creative in the new digital landscape cannot be overstated.

Or am I missing something?

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Crisp Wireless launches new mobile ad placement technology, supports rich media

Lots of publishers and third parties have been experimenting with different rich media ad formats for smartphones. Crisp has entered the fray with a compelling unit that seems to strike a good balance between exposure for the advertiser and user experience. I especially like how it can be configured to disappear while scrolling to prevent accidental clicks, and the expanding menu is a nice touch.

With the launch of the iPad, this and other smartphone rich media units become much more important. Lack of Flash support will limit an advertiser's ability to deploy their existing Flash-based rich media units. These formats that were born for smartphones can easily be adapted for the iPad, and may well be key to early ad success on the platform.

Press release here.

 

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Observations from CES

Yesterday, I published this ClickZ column providing a quick overview of some of the stuff that caught my eye at CES 2010. Having digested the craziness a bit further, I wanted to share some additional thinking, bullet-point style.

3D

  • I commented in ClickZ that I thought the requirement to wear glasses might be a barrier to adoption. Manufacturers are trying hard to make the glasses look somewhat cool, with varying levels of success, but overall they still look goofy (I submit this YouTube video as evidence). And most of them must be powered - they work by rapidly closing one lens at a time (something like 120x per second). The power requirement adds bulk. I'm just not sure that'll become a mainstream, every day way to watch TV. Sports, movies, special events, maybe. But beyond that, I'm skeptical that it's anything more than a gimmick - until they can do away with the glasses. Yes, there were a few companies demoing, um, "glasses-less" 3D TVs, but they all gave me a headache.  
  • AdAge has a great write up on how to tell when you need a 3D spot.
  • This MacWorld piece also provides some great additional insight. Estimates on 3D-capable units to be shipped in 2010 range from 4.3 million (CEA) to under 1 million (Forrester). Forrester also points out that it took HD 10 years to reach more than half of the U.S., and there's no reason to believe 3D will happen any faster, especially given the glasses AND the fact that everyone just shelled out a couple of grand for new HDTVs.

 

Readers, Tablets and Slates, oh my!

  • I also noted this in ClickZ, but e-readers were everywhere. Some of the most interesting to me were innovations like flexible screens, and various methods to try and bring color to screens that maintain e-ink's paper-like appearance. 
  • Tablets/slates also got a ton of attention, but the general response from crowds and experts alike seemed to be "Meh. Let's see what Apple does."
  • Also, as these devices add color and video, they become obvious platforms for magazine publishers. But, what will the ad formats look like? Will we take interactive web standards or do we need entirely new formats? Will mobile standards work? I'll be watching this evolution carefully.

 

App Proliferation

  • I didn't specifically flag this one in ClickZ, but in reviewing the video and photos I took, it became clear that the iTunes App Store is impacting other platforms.
  • Last year at CES, we saw the launch of Yahoo! TV Widgets, or apps for your TV. That continues to grow and evolve, and DiVX launched their web-on-TV platform, which will no doubt begin to host apps/widgets.
  • Also, check out this multimedia IP phone from OpenPeak. It was on display at the Intel booth (powered by ATOM processor). It has a very familiar iPhone-like interface, and the platform includes an app store for customizing and personalizing the available features on the phone.

 

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Which is the future of mobile - apps or advanced web functionality?

As these technologies become more common and iPhones continue to become faster, it's easy to see how the future web applications could replace some of the current native App Store apps.

There's nothing terribly new here, but it does reprise the ongoing debate - are native apps really the mobile platform of the future? Or as browser capabilities and network speed improves, does the web/cloud win?

Is there any benefit to a downloadable application? Everyone says local storage for offline access. True in the near term, but again, as carriers continue to improve their networks and wifi seems to be everywhere - including in-flight, will we really need local storage?

I believe that mobile will follow the desktop trend and ultimately move away from native apps and more towards web/cloud-based functionality. The real question is how long it takes.

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Estee Lauder's social media and cross-channel campaign is an interesting experiment from a luxury brand

Interesting for two reasons: 1) as the article notes, it's great to see Luxury brands adopting online marketing strategies and tapping the potential of social influence marketing; and 2) here's a great way for a brand marketer to begin to quantify the impact of digital in terms of driving foot traffic to the makeup counter. It's a challenge many online marketers are wrestling with, looking to things like mobile couponing and other promotions to get at cross-channel measurement. This will be a big focus in 2010.

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The real reason Google bought AdMob?

Goggle’s recent purchase of AdMob for $750 million sent a clear signal that big players are getting serious about mobile advertising. As I wrote recently in ClickZ, despite the beginnings of mobile consolidation and the rich investment the giant made, it may be premature to declare 2009 “the year of mobile.”

Google bought AdMob for a lot of reasons. AdMob is a clear leader in the mobile ad space, which is projected to finish 2009 at $416 million, a growth rate of 30% YOY according to eMarketer. The purchase fits in to what seems to be Google’s expansion plans for both CPC text link media and display inventory. Etc., etc. The investment makes sense from a bunch of different angles.

But here’s one that I haven’t seen many people talk about: as of August 2009 the iPhone made up 40% of the ad requests across AdMob’s network. They serve ads into a bunch of popular iPhone applications as well as a wide variety of mobile web sites. That is a treasure trove of consumer behavior data that Google can use to fuel future developments in Android, the Android Market, AND with the rumored Google-branded phone. Combine AdMob’s iPhone data with Google’s own application data and insights from Google services like Google Analytics, Google Maps, and many other popular Google web services accessed heavily by iPhone users, and suddenly Google has perhaps the clearest vision into what iPhone users are doing outside of Apple and AT&T.

Not a bad way for Google to keep an eye on what it likely views as the #1 competitor for it’s own mobile offerings.  

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New ClickZ column posted today: mobile marketing's quagmire. Is it premature to declare 2009 "the year of mobile?"

as pointed out by Brian Morrissey at Adweek, in the wake of Google's $750 million acquisition of AdMob, everyone is running around declaring 2009 "the year of mobile."

Mobile has a long way to go before it's all neat and tidy, but certain pieces of the ecosystem have become fairly mature and deserve serious consideration in the marketing mix. More at ClickZ.

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Black Friday online spending up 11% vs 2008-good news for Holiday retail season or result of aggressive discounts?

2009 Holiday Season To Date vs. Corresponding Days* in 2008
Non-Travel (Retail) Spending
Excludes Auctions and Large Corporate Purchases
Total U.S. – Home/Work/University Locations
Source: comScore, Inc.

Millions ($)
2008 2009 Percent Change
November 1 – 27 $10,254 $10.570 3%
Thanksgiving Day (Nov. 26) $288 $318 10%
Black Friday (Nov. 27) $534 $595 11%

There's been a lot of media coverage of the pricing wars between Amazon and Wal Mart this Holiday season. If this data from ComScore is any indication, that aggressive discounting seems to be paying off. It'll be interesting to see how the coming weeks shape up.

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Google search data reveals hot consumer electronics products for Holidays

When it comes to consumer electronics, searches for smartphones rose 6% compared with last year; netbooks rose more than 60%; mini notebook computers, up more than 70%; and mini computers, up 40%.

Google data also shows that consumers are clearly continuing to hunt for deals, offers, coupons and sales. It's consistent with an interesting insight from eMarketer that colleague Joe Mele covered in his blog.

While deals may be what they're searching for, in a world where price comparison engines make it easy to find the best deal, retailers MUST focus on providing value beyond simply having the best price. Competitive pricing is table stakes. Now it's about a compelling and differentiated experience, both online and in brick 'n mortar stores.

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Verizon Chief: Hulu Will Be Over In Two Years

Verizon Communications CEO Ivan Seidenberg said Hulu is a six month wonder and that technology will ultimately bypass the current fascination with the online video service. "When you think of the change, look at Hulu and the dialogue and debate, and you say, O.K. this is in for the next eight to twelve months and in two years it won't matter because the world will have moved on."

 

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